Staff Switching — One Login, Every Coach
No more passing the iPad around. No more "what's the password again?" No more ex-coaches still in your account six months later. Tap the avatar, punch in 4 digits, coach.
4 digits
Every staff member gets their own PIN
1 tap
Avatar → PIN → acting as them. Under a second.
Every action
Audit log knows exactly who checked in, booked, or refunded.
Most gyms run the front desk on one owner login. Coaches write it on a sticky note. The door code goes home with the summer hire. No one knows who did what — and when someone quits, the account doesn't.
Invite your coaches and front-desk staff. Each one picks a 4-digit PIN — same idea as a debit card. They never need the owner password.
You log into the account once. When a coach takes over the iPad, they tap the avatar, enter their PIN, and they're acting as themselves — in under a second.
Check-ins, refunds, member notes, messages — all tagged to the staff member who did them. When a coach leaves, revoke one PIN and they're out.
Per-person accountability
Every action in Schedulous is attributed to the real person — not "the owner account." Coaching history, note edits, refunds, everything.
Instant handoff
Mid-class shift change? Tap avatar, PIN, done. No logout, no login, no waiting for the browser to load a fresh session.
Clean offboarding
When a coach leaves, you revoke their PIN. Their access ends immediately — without changing the account password or locking anyone else out.
Role-aware
Each staff member has a role (owner, admin, coach, front-desk). The PIN switch respects it — coaches can't open the billing settings.
Masquerade is obvious
When you're acting as someone else, the UI tells you. Stepping out is one click back to yourself.
Full audit log
Every PIN switch is recorded with timestamp, IP, and who switched to whom. Troubleshooting and compliance, both covered.
Included on every Schedulous plan. No add-on fee, no "contact sales."